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These Wynn Rewards Program terms and conditions (“Terms and Conditions”) form the basis of participation in the Wynn Rewards Program (the “Program”). For most current Terms and Conditions of the Program, visit: wynnlasvegas.com/wynn-rewards-terms. Participation in this Program will be governed by these Terms and Conditions. Enrollment as a member of the Program and/or use of member’s Wynn Rewards card (“Card”) constitutes acceptance of these Terms and Conditions. The Program is available at the following Wynn Resorts Limited resorts, casinos, and companies: Wynn Las Vegas and Encore at Wynn Las Vegas (“Encore Las Vegas”), and Encore Boston Harbor (collectively the “Wynn”, “our” and “we”).
Eligibility for Program Membership
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1. To enroll in the Program, members must i) be 21 years of age or older, and ii) provide at a minimum, full legal name, physical address, phone number, email, date of birth, and personal tax identification number, if applicable and iii) agree to abide by all terms and conditions herein. To complete registration and to activate a Card, member must appear in person at the Wynn Rewards desk and present valid government issued photo identification, acceptable to Wynn.
2. Presentation of valid government issued photo identification, acceptable to Wynn, will be required for certain activities such as, but not limited to, account registration, account information updates, requesting duplicate Cards, creating or changing a personal identification number (PIN), or redeeming Program Benefits.
3. Persons who are not legally permitted to engage in gambling, have entered into the Wynn Self-Exclusion Program, entered into a self-limit or self-exclusion program in an applicable state, or been banned or trespassed by Wynn are not eligible for membership in the Program.
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4. By enrolling in the Program and/or using their Card, member agrees that any information provided and/or collected in connection with the Program is subject to the terms of the Wynn Rewards Privacy Policy (which is available at here) and member consents to the sharing of their personal and other information with affiliates and partners of Wynn.
5. Subject to applicable legal requirements, members consent to receiving promotional and informational communications from the Program’s properties, affiliates, and partners. Members may withdraw consent for marketing and set communication preferences at any time by contacting Wynn at privacy@wynnresorts.com, by following the unsubscribe instructions in the marketing message, or by logging in to their Wynn Rewards account and updating their communication preferences.
General Terms
6. Members acknowledge and agree that membership in the Program and its benefits are provided at the discretion of management. Management reserves the right to unilaterally change, amend, suspend, cancel or terminate any aspect of the Program, its benefits and/or its Terms and Conditions in whole or in part, at any time, with or without notice for any or no reason. Management will make reasonable efforts to notify members of Program changes that may adversely alter, diminish, forfeit or terminate members’ benefits at least thirty (30) days prior to the effective date of such changes.
7. Members may only have one (1) Program account. Duplicate accounts may be deleted at Wynn’s sole discretion and any benefits, including without limitation, slot points, FREECREDIT, or COMPDOLLARS, will be forfeited.
8. Membership in the Program and all associated benefits are non-transferable (including upon death, divorce, or by operation of law).
9. Cards may only be used by the member listed on the account. Any benefits earned with member’s Card used by another individual will be void, and member’s account and all associated Program benefits are subject to termination.Member is responsible for the use and activity on Card by another individual.
10. All benefits associated with membership in Program including, but not limited to, tier, Tier Credits, slot points, FREECREDIT, and COMPDOLLARS, complimentaries and offers have no cash value and may not be substituted or exchanged.
11. Members are allowed to link their Program account with one (1) household member who also has a Program account. In order to link Program accounts, both individuals must visit a Wynn Rewards desk together to provide consent and valid government-issued photo identification that must have matching physical addresses. To unlink accounts, only one (1) guest must be present. Linked accounts have access to editing information on both Program accounts and allow for combining slot points earned and redemption of FREECREDIT from either card. Tier Credits earned, tier and COMPDOLLARS cannot be combined. Wynn is not responsible for the use and activity on linked accounts by linked members.
12. Each member will be required to select a secure personal identification number (PIN) at time of registration for accessing their account.
13. It is member’s responsibility to safeguard and protect their Card, PIN and account information.
14. Wynn is not responsible for misuse of lost or stolen Cards or any losses arising out of or related to the use of member’s account by any person other than member, including without limitation unauthorized access through mobile or online accounts or disclosure of PIN.
15. Violation of these Terms and Conditions including, without limitation, misuse of a Card to manipulate accumulation of benefits, other improper conduct as determined by management, or if a member is barred from the resort(s) or from gaming play by management for business reasons, may subject the member, without limitation, to forfeiture of the Card, points, any associated benefits, and membership and/or appropriate administrative and/or legal action by Wynn. In addition, Wynn reserves the rights to take appropriate legal action to recover damages, including its attorneys’ fees incurred in prosecuting or defending any lawsuit related hereto.
16. All decisions concerning the interpretation and application or administration of these Terms and Conditions are within the sole discretion of management. Management’s decision in any dispute will be final and binding subject to regulatory appeals processes.
17. Employees and their spouses and cohabitants, regardless of division, department, job, title, or status are not eligible for customer incentive and promotional items including membership in the Program.
18. These Terms and Conditions are subject to change and replace any previous versions of Red Card or Wynn Insider Terms and Conditions. Continued use of the Program constitutes Member’s acceptance of these Terms and Conditions.
Slot Points, Tiers, COMPDOLLARS Benefits and How to Earn
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19. Members can increase their tiers and associated benefits by using their Card while playing select slot machines and tables games at Wynn to earn Tier Credits. There are three (3) Program tiers as follows:
a. Red tier = 0 – 6,999 Tier Credits
b. Platinum tier = 7,000 – 69,999 Tier Credits
c. Black tier = 70,000 or more Tier Credits
20. Tier Credits are earned while playing select reel slots, video poker machines, and tables games, and are based on Member’s average bet, type of game played, and length of play.
21. Slot points are earned while playing select reel slots and video poker machines at Wynn. Members earn one (1) slot point for every $5 coin in on reel slots or one (1) slot point for every $10 or $20 coin in (based on game) on video poker machines. Members will not earn slots points while using FREECREDIT. Slot points earned as part of the Program expire twelve (12) months from the date they are earned.
22. COMPDOLLARS are earned while playing select reel slots, video poker machines, and tables games and are based on Member’s average bet, type of game played, and length of play COMPDOLLARS may be redeemed only at restaurants, retail stores and other amenities listed on the COMPDOLLARS site at the time of redemption. List is subject to change without notice.
23. In order to accumulate Tier Credits, slot points or COMPDOLLARS, Members are responsible for properly inserting their Card into an eligible slot machine or providing their Card to a tables games dealer; prior to beginning their play. Properly inserted means the bezel around the Card reader is a solid green indicating member is actively engaged in playing a slot machine. Member’s Card will timeout and the bezel will turn yellow and blink indicating an inactive status when member’s play pauses too long. The bezel will be red if a Card is not inserted or is inserted incorrectly. Slot points will be officially earned only after a member’s gaming session is complete. For slot play, a gaming session is complete only after a member’s Card is removed.
24. Live poker, race bets, sports bets, electronic table games (whether in live dealer mode or not) and certain slot machines are not eligible to earn slot points, Tier Credits, or COMPDOLLARS. See Wynn Rewards desk for more detail on certain slot machine exclusions. Wynn reserves the right to adjust slot point, Tier Credits, and COMPDOLLARS balances resulting from malfunction, operator error or fraud.
25. Tiers are valid from the date the Tier is attained until December 31 of the following year. Tier Credits are reset to zero annually (January 1 of each calendar year) and member’s tier effective January 1 through December 31 of each year will be established based on the Tier Credits earned from the previous calendar year.
26. Any unused or unredeemed benefits, including without limitation, slot points, and COMPDOLLARS, will be forfeited.
27. COMPDOLLARS are subject to certain earning and spending limits per tier and Resort as follows:
Tier | Wynn or Encore Las Vegas COMPDOLLARS Daily Earn Maximum | Wynn or Encore Las Vegas COMPDOLLARSDaily Spend Maximum |
Red tier | $5,000 | $10,000 |
Platinum tier | $7,500 | $15,000 |
Black tier | $10,000 | $20,000 |
Tier | Encore Boston Harbor COMPDOLLARS Daily Earn Maximum | Encore Boston Harbor COMPDOLLARSDaily Spend Maximum |
Red tier | $3,000 | $3,000 |
Platinum tier | $3,000 | $5,000 |
Black tier | $3,000 | $10,000 |
Redeem Point Play and COMPDOLLARS
28. Slot points earned from playing slot machines can be converted into free slot play (“FREECREDIT”) in select reel slot and video poker machines. Members will be required to enter their PIN to convert Point Play and/or to activate FREECREDIT. Members must visit any Wynn Rewards desk if a new PIN is required. In order to use FREECREDIT, member will first insert their Card into an eligible slot machine along with cash or a slot voucher and press the Point Play feature. FREECREDIT will be loaded to the slot machine after each spin or hand is completed equal to the amount of the wager; regardless if member lost or won that spin or hand.
29. A minimum of 500 slot points is required to use the Point Play feature, there is a daily conversion limit from Point Play to FREECREDIT of 2,500,000 slot points which equals $25,000 in FREECREDIT and a daily limit for use of FREECREDIT of $150,000, regardless if awarded or converted. When converting Point Play on a Wynn Las Vegas slot machine, member must convert all available Point Play in a single transaction, up to the daily maximum.
30. FREECREDIT converted from slot points is only valid for 30 days after Point Play conversion. FREECREDIT awarded as an offer or prize generally expires at a different rate and will be specified within the applicable offer, promotion or tournament separate terms and conditions.
31. COMPDOLLARS may be redeemed for dining, retail and amenities at select Wynn owned venues, and hotel. For a complete list of eligible redemption outlets see: https://www.visitwynn.com/documents/COMPDOLLARSredemption.pdf.
32. To redeem COMPDOLLARS, Members must present their valid government issued photo identification and Wynn Rewards card at the eligible outlet at the time of point of sale. COMPDOLLARS cannot be applied retroactively. Resort fees, gratuities, purchase of gift cards and certain service or venue fees are excluded. All sales using COMPDOLLARS are final; refunds will not be issued.
33. COMPDOLLARS expire twelve (12) months after earning if earned at Wynn and Encore Las Vegas or six (6) months after earning if earned at Encore Boston Harbor.
34. At time of redemption, COMPDOLLARS will be deducted first from COMPDOLLARS allocations earned at the location of redemption before any other COMPDOLLARS are redeemed.
35. COMPDOLLARS and other Program benefits will be deducted first before other forms of discretionary complimentaries are redeemed.
Complimentary birthday FREECREDIT
36. Complimentary birthday FREECREDIT is valid during member’s month of birth and must be redeemed on or before the last day of the that month.
37. FREECREDIT awarded as part of this Program must be activated by visiting a Wynn Rewards desk during Wynn Rewards desk’s operating hours before the last day of the month in which Member’s birthdate falls.
38. FREECREDIT included in this Program benefit expires either seventy-two (72) hours after issuance or the last day of the month in which Member's birthdate falls, whichever occurs first and any unused FREECREDIT will be forfeited.
Complimentary Birthday Dinner Credit
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Platinum tier = $150; Black tier = $300
To redeem complimentary birthday dinner credit, member must visit the Wynn Rewards desk during Wynn Rewards desk’s operating hours or contact their Personal Casino Host. Complimentary birthday dinner credit is valid at select Wynn owned restaurants only and not available for redemption at Cipriani, Urth Caffé, or La Cave. Gratuities are not included. Reservations are recommended and subject to availability. Blackout dates may apply. Member must present valid government issued identification and Card at point of sale. Member is responsible for any gratuity and charges above dinner credit benefit. Complimentary birthday dinner credit is valid during member’s month of birth and must be redeemed before the last day of that month.
Complimentary Spa Credit
Platinum tier = $100; Black tier = $200
Program benefit includes a spa credit in applicable amount that may be used towards services at The Wynn Spa or The Encore Spa located at Wynn Las Vegas. Gratuities are not included. Any costs or spa services over and above the stated amount are the responsibility of member. Unused spa credit amounts will not be refunded and has no cash value. Spa credit is non-transferrable, may not be exchanged or substituted, is not available over holidays, may only be redeemed one time, does not include anything not mentioned in these terms and may not be broken up. Winners and guests will be required to adhere to all applicable Wynn policies when using the spa. Member must call The Wynn Spa or The Encore Spa located at Wynn Las Vegas to make a reservation.
Complimentary Round of Golf for Two (2)
Program benefit is limited to one (1) 18-hole round of golf for member and one (1) guest at Wynn Golf Club. Tee time is subject to availability. Blackout dates may apply, including during holidays and tournaments. One (1) round of golf includes loaner clubs for member and guest, one (1) golf cart, complimentary non-alcoholic beverages and one (1) caddie. Gratuities are not included. Wynn Golf Club rules will apply, including without limitation dress code and appropriate conduct. One (1) round of golf is non-transferrable and member must be present during the time of reservation. Any unused round of golf booked under the Program will be forfeited and is not redeemable at a later date or refundable. Once member attains Black tier, member must contact Personal Casino Host to schedule a tee time, subject to availability.
Complimentary Golf Club Shipping
Program benefit is limited to one (1) roundtrip shipment of golf clubs to Wynn Las Vegas Golf Club and member’s place of residence within the continental United States. To arrange for shipment of golf clubs, member must contact Personal Casino Host.
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Complimentary Airport Transportation
Wynn will provide member and one (1) guest with roundtrip ground transportation between the hotel and closest airport (i.e., McCarran International Airport in Las Vegas, NV and Wynn and Encore Las Vegas) with a hotel reservation. Member must provide hotel with travel information by no later than five (5) days prior to the requested pick up time.
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Complimentary Wynn Master Classes for 2
Platinum tier = 2 classes; Black tier = 4 classes
To redeem complimentary Wynn Master Classes, member must visit the Wynn Rewards desk during Wynn Rewards desk’s operating hours or contact their Personal Casino Host. Program Benefit is for member plus one (1) guest. Reservations are required and subject to availability. Member must present valid government issued photo identification at time of service. Gratuities are not included. Additional conditions and policies may apply based on Master Class selected; details will be provided upon reservation.
Complimentary Nightclub Entry for 2
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To redeem a complimentary nightclub or day club entry, member must contact their Personal Casino Host. Program Benefit is for member plus one (1) guest. Reservations are required and subject to availability. Entry includes admission only and does not include table service, food, beverage, gratuities, or any other service charges. Member and all guests must present valid government issued photo identification for admission. Program Benefit may only be redeemed once per eligible year.Nightclub or day club rules will apply, including without limitation dress code and appropriate conduct.
Complimentary Hotel Stay for 3 nights
To redeem complimentary hotel stay for three (3) nights at Wynn or Encore Las Vegas or Encore Boston Harbor, as applicable, member must contact their Personal Casino Host. Reservations are limited to Wynn or Encore Las Vegas Resort King rooms or Encore Boston Harbor Premier rooms, subject to availability, limited to single or double occupancy, are only available on select dates and must be used in a single visit for one (1) room. Blackout dates may apply. Room upgrades are subject to Personal Casino Host’s discretion and based on availability. Standard hotel policies, including without limitation, occupancy, incidental deposit and check-in procedures, apply.
Complimentary stay is limited to three (3) nights and any additional room nights will be charged at Personal Casino Host’s discretion. If additional room nights are purchased, a daily resort fee of $45 plus tax will be added to your room account which entitles you to receive in-room Wi-Fi for four devices; access for up to two persons to our fitness center; access to our resort pools and sundecks; a dedicated concierge offering special dining access, spa reservations and golf tee times; unlimited local, domestic long distance (including HI and AK) and toll free calls; a digital newsstand of magazines and newspapers; Alexa in-room entertainment services and room controls and a 24-hour elevator lobby security team for enhanced guest safety. Some amenities, such as the fitness center and pool, are subject to availability and guest demand. The total shown for your online reservation or in your confirmation email, as applicable, does not include this daily fee. Complimentary hotel stay is not available at property of Member’s predominant play, as noted in Wynn’s patron management system, and does not include air travel or other transportation. For example, Member who predominantly plays at Wynn Las Vegas can only use this Program Benefit for Encore Boston Harbor.